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Shipping Policy – Herman Teas Online Shop

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Address
Handunugoda Tea Factory
Tittagalla, Ahangama,
Sri Lanka.

Phone Numbers
(+94) 77 206 5555
(+94) 77 771 3999
(+94) 91 228 6364

Email Addresses
shop@hermanteas.com
info@hermanteas.com

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Shipping Policy

Herman Teas is proud to offer fast and reliable shipping services to customers all around the world.
We aim to process and ship all orders within 1-2 business days unless otherwise noted on the product page.
Delivery times may vary based on the shipping destination and the shipping method chosen at checkout.
All priority shipping orders are shipped with a tracking number, which will be provided to the customer once the order has been dispatched.
Herman Teas is not responsible for any customs or import duties that may be applied to international orders. It is the responsibility of the customer to pay any applicable fees.
In the event that an order is returned to us due to an incorrect or undeliverable address provided by the customer, the customer will be responsible for any additional shipping fees incurred to re-send the order.
Herman Teas reserves the right to cancel any order at any time, for any reason. In the event of an order cancellation, the customer will be fully refunded.
If you have any questions or concerns about your order, please do not hesitate to contact us. Our customer service team is always here to help.